Your team handles customers.
InCoko handles the overflow.
When your lines are busy, InCoko picks up — answers questions, books appointments, and keeps every caller from walking away. It calls out too: quote follow-ups, appointment reminders, and the leads nobody got back to. Nothing falls through.
We're personally onboarding each business during our launch period — spots are limited.
The problem
What happens when
every line is busy?
Your team is with a customer. The phone rings. Nobody can pick up. That caller finds the next business on Google.
of business calls go unanswered
411 Locals monitoring study
lost per missed call
average for service businesses
of callers won't call back
if their first call is missed
"89% of small business owners report difficulty finding qualified employees to fill open positions."
NFIB Small Business Economic Trends, 2024
How it works
Your team handles customers.
InCoko handles the phone.
Team on another call
When your team is busy
A new customer calls while your team is helping someone else. InCoko picks up instantly, answers their questions, and books an appointment.
After hours
When the office is closed
It's 9pm and a customer needs urgent help. InCoko answers, triages the situation, and connects them with your on-call team if needed.
Lunch & holidays
When nobody is available
Lunch break, holidays, snow days. The phone still rings. InCoko handles it all and your team catches up when they return.
Demo
Hear it
for yourself
Real conversation flows showing what your callers will experience.
Plumbing Service Call
Home Services · Inbound call · 1:02
Thank you for calling ProFlow Plumbing! How can I help you today?
I've got a leaking pipe under my kitchen sink. Water is pooling on the floor.
I understand. First, can you turn off the water supply valve under the sink? It's usually a small knob on the pipe going into the wall. That'll stop the leak while we get a plumber to you.
OK, I turned it off. The dripping stopped.
A sample of the InCoko voices available for your agents.
Features
Your team's
perfect backup
InCoko augments your front desk. It handles overflow calls, after-hours coverage, and routine questions so your team can focus on what matters.
Books appointments
Checks real-time availability, finds the right slot, and books it on the spot. Customers get a confirmation text before hanging up.
Answers caller questions
Pricing, service details, business hours, directions. InCoko knows your business and answers confidently.
Triages emergencies
Identifies urgent situations and follows your protocol. It connects to on-call staff, provides care instructions, or directs to emergency services.
Calls customers back
Not just inbound. InCoko runs the outbound side too: quote follow-ups, appointment reminders, and the leads that never got a call back. It honors your calling hours, the Do Not Call list, and a STOP reply.
Full visibility
Every call transcribed. Every appointment logged. See what happened, when, and what was said, all from your dashboard.
Speaks your industry
Pre-trained on 12 verticals: home services, flooring, auto repair, salon, HVAC, veterinary, and more. Knows your terminology, services, and workflows. Sounds like part of your team.
The value
Help your team
do more with less stress
InCoko doesn't replace your team. It makes them unstoppable. Your team focuses on customers while InCoko catches every call they can't.
Today's reality
Phone rings while team is busy. Goes to voicemail.
After hours? Zero coverage.
Caller finds another business instead.
No record of who called or why.
Revenue walks out the door silently.
With InCoko as backup
Overflow calls answered instantly by InCoko.
24/7 coverage: evenings, weekends, holidays.
Appointments booked before the caller hangs up.
Every call logged with a full transcript.
Your team focuses on what matters: the customers in front of them.
Starting at $99/month. Less than the revenue from a single recovered appointment.
In the field
What the first week looks like
for a home services company
A plumbing and heating company runs four trucks. The phones ring hardest at the worst possible moments — a burst pipe at 6 am, a dead furnace on a Sunday, three calls stacking up while the office manager is already on one.
Before InCoko, those calls went to voicemail. Nobody with water on their kitchen floor leaves a message; they call the next plumber on Google. The job was lost before anyone knew the phone had rung.
With InCoko answering, the pattern changes in days. A caller reports a leak at 8:47 pm on a Tuesday. InCoko picks up, walks them through shutting off the supply valve so the damage stops, quotes the $75 service call, and books a technician for the 9 am to 1 pm window. The on-call tech gets a text with the full summary before the caller has hung up.
It works in the other direction too. The same agent calls last month's estimates back, confirms tomorrow's appointments so the trucks are not driving to empty houses, and rings the customers whose quotes were never answered. Every one of those calls honors a STOP reply and the company's own calling hours.
By the end of week one the office manager is not the bottleneck. Calls that used to die in voicemail are jobs on the schedule, and Monday starts with a full board instead of a callback list.
Week one results
23
After-hours calls handled
9
Service calls booked
6
Old estimates followed up by outbound call
~$11,000
Estimated job value protected
Composite scenario based on pilot data. Individual results vary.
ROI Calculator
How much revenue
are you leaving on the table?
Adjust the sliders to see the impact on your business.
Average revenue from one booked customer in your business.
Missed calls/month
176
Revenue at risk
$1,93,600
Pricing
Transparent, honest
pricing
What you see is what you pay. No hidden fees, no surprise overages, no bait-and-switch. Every credit, every feature, every cost — laid out right here.
Basic
For getting started
Starter
For solo & small businesses
Growth
For growing teams
Enterprise
For busy & multi-location
Every plan includes:
Need more credits? Top up.
No surprise overage charges. When your included credits run out, buy a prepaid top-up pack. You choose when and how much — you're always in control.
250
credits
$150
Light overage
500
credits
$265
Seasonal spike
1,000
credits
$510
Busy month
2,500
credits
$1,225
Campaign burst
Multi-location or high volume? Contact us for custom pricing →
FAQ
Questions?
We've got answers.
Get started
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another call?
Start your free 7-day trial today. No credit card. No setup fees. Cancel anytime.
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